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Magid’s Rick Garlick and IRF President Stephanie Harris to host webinar on top performing incentive companies

Magid’s Rick Garlick and IRF President Stephanie Harris to host webinar on top performing incentive companies

New research to be presented finds that non-cash incentives give companies a competitive edge in that they are associated with higher profitability, greater employee engagement and higher customer satisfaction

NEW YORK, April 17, 2020 – Magid’s Rick Garlick, as Chief Research Advisor to the Incentive Research Foundation (IRF) will join IRF President Stephanie Harris to host a webinar on the top performing companies in the incentives and rewards category and what sets them apart from their competitors.

The webinar will take place on Thursday, April 23, at 2:00 ET. Registration is currently open.

As many companies seek to cut costs, non-cash incentive programs are under a great deal of scrutity. However, the IRF’s The 2020 Top Performer Study shows clear differences for the level of engagement between the most successful companies and “comparator” companies relative to non-cash incentive programs.

In this webinar, Rick and Stephanie will present valuable data supporting the idea that non-cash incentive programs are associated with higher profitability, increased employee engagement and more positive customer satisfaction, which are all essential to giving companies a competitive edge.

Webinar attendees will also learn about best practices and benchmarks from top-performing companies and how they can incorporate these tactics into their own incentive programs.

To download a copy of the full study, infographic, and white paper, please visit:


Stephanie Harris, President, IRF

Stephanie Harris was appointed as the Incentive Research Foundation President in October 2019, where she leads strategic development of the IRF’s research and education initiatives serving all segments of the global incentive and recognition industry. Previously, as a member of the American Express Meetings & Events’ senior leadership team, Harris was responsible for global marketing, thought leadership and event services strategy. She designed and managed the American Express Global Meetings Industry Forecast, an annual research-based publication on the state of meetings that has become an industry bellwether. Harris’s industry experience also includes eight years as Division Vice President at Maritz, where she launched Travel Insight, a proprietary conjoint research methodology and product designed to optimize incentive travel programs.

Rick Garlick, Vice President, Strategy Consultant, Magid / Chief Research Advisor, IRF

During a career that has spanned over two decades, Rick Garlick has worked with the most prestigious hospitality and travel companies in the world, in a variety of research and consulting roles. He has a diverse research and consulting background that includes extensive experience with guest experience management, employee engagement measurement and training, talent selection, brand research, customer satisfaction and loyalty programs, image and awareness studies, and national opinion polling. Garlick is a current a member of the International Society of Hospitality Consultants (ISHC) and the former Global Travel and Hospitality Practice Lead at J.D. Power where he provided industry thought leadership to the company’s clients in the hotel, rental car, airline, destination, gaming, and cruise line industries.

About Magid
Magid is a consumer-centered business strategy company delivering courageous thinking that shapes better experiences, products and services. Since 1957, thousands of local and global brands in over 40 countries have engaged the firm for bold ideas that have helped achieve innovation and success. The Magid team is passionately curious and driven by the pursuit of improving human experiences with every engagement.

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