NEW YORK, December 3, 2019 – Magid’s Rick Garlick, as Chief Research Advisor to the Incentive Research Foundation (IRF), will join new IRF President Stephanie Harris to host a webinar that will share insights from a recent outlook study focusing on trends and forecasts for the incentives industry.
The IRF’s Industry Outlook for 2020: Merchandise, Gift Card, and Event Gifting reports a positive outlook for 2020. This webinar will include useful analysis from the study of how incentive, rewards and recognition programs are being designed and budgeted for in the coming year. Webinar attendees will get useful insights and benchmarks on non-cash reward types, average spend, and how incentive programs are being administered.
Stephanie Harris, President, IRF
Stephanie Harris was appointed as the Incentive Research Foundation President in October 2019, where she leads strategic development of the IRF’s research and education initiatives serving all segments of the global incentive and recognition industry. Previously, as a member of the American Express Meetings & Events’ senior leadership team, Harris was responsible for global marketing, thought leadership and event services strategy. She designed and managed the American Express Global Meetings Industry Forecast, an annual research-based publication on the state of meetings that has become an industry bellwether. Harris’s industry experience also includes eight years as Division Vice President at Maritz, where she launched Travel Insight, a proprietary conjoint research methodology and product designed to optimize incentive travel programs.
Rick Garlick, Vice President, Strategy Consultant, Magid / Chief Research Advisor, IRF
During a career that has spanned over two decades, Rick Garlick has worked with the most prestigious hospitality and travel companies in the world, in a variety of research and consulting roles. He has a diverse research and consulting background that includes extensive experience with guest experience management, employee engagement measurement and training, talent selection, brand research, customer satisfaction and loyalty programs, image and awareness studies, and national opinion polling. Garlick is a current a member of the International Society of Hospitality Consultants (ISHC) and the former Global Travel and Hospitality Practice Lead at J.D. Power where he provided industry thought leadership to the company’s clients in the hotel, rental car, airline, destination, gaming, and cruise line industries.
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Magid is a consumer-centered business strategy company delivering courageous thinking that shapes better experiences, products and services. Since 1957, thousands of local and global brands in over 40 countries have engaged the firm for bold ideas that have helped achieve innovation and success. The Magid team is passionately curious and driven by the pursuit of improving human experiences with every engagement.