Consumer Insights + Engagement
Unlock deep consumer insights and boost engagement with Magid’s proprietary data-driven strategies.
Understand what makes your customers tick
With our unparalleled expertise, we transform complex consumer data into strategic actions, helping you get inside your customer’s mind like no other company can.
Attitudes and Usage
Reveal deeper consumer behavior trends to shape product offerings and marketing strategies effectively.
Profiling and Personas
Create precise customer profiles and personas to inform marketing tactics and product development accurately.
Customer Journeys
Masterfully map and refine the entire customer journey to significantly improve the user experience.
Retention and Loyalty
Cultivate deep, lasting relationships with strategic retention approaches and loyalty programs that genuinely resonate.
Omni Channel
Ensure a fluid, seamless omni-channel presence that caters to customers across digital and physical touchpoints.
Churn Management
Mitigate customer attrition by employing strategic engagement initiatives and robust churn management analysis.
Customer Experience
Heighten each customer interaction by leveraging comprehensive experience optimization across all service touchpoints.
Magid knows Consumer Insights + Engagement
Latest News + Insights
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The 95% Factor for Marketers: The Untapped Power of Emotional Branding
In today’s uber-competitive marketplace, offering a great product or service isn’t enough to earn lasting brand loyalty. Emotions drive most purchasing decisions (95% of them, according to Harvard…
Who’s winning in specialty hardware retail?
While the big national hardware retailers may have near ubiquitous awareness, another segment of the hardware market is far more important to the millions of Americans who are in the trades or are amateur…
What’s Really Going on With Delta Air Lines?
Delta Air Lines announced recently that it was suspending its financial guidance because consumers are pulling back on travel given the tariff discussions and uncertainty in the market. A few weeks before…