Consumer Insights + Engagement
Unlock deep consumer insights and boost engagement with Magid’s proprietary data-driven strategies.
Understand what makes your customers tick
With our unparalleled expertise, we transform complex consumer data into strategic actions, helping you get inside your customer’s mind like no other company can.
Attitudes and Usage
Reveal deeper consumer behavior trends to shape product offerings and marketing strategies effectively.
Profiling and Personas
Create precise customer profiles and personas to inform marketing tactics and product development accurately.
Customer Journeys
Masterfully map and refine the entire customer journey to significantly improve the user experience.
Retention and Loyalty
Cultivate deep, lasting relationships with strategic retention approaches and loyalty programs that genuinely resonate.
Omni Channel
Ensure a fluid, seamless omni-channel presence that caters to customers across digital and physical touchpoints.
Churn Management
Mitigate customer attrition by employing strategic engagement initiatives and robust churn management analysis.
Customer Experience
Heighten each customer interaction by leveraging comprehensive experience optimization across all service touchpoints.
Magid knows Consumer Insights + Engagement
Latest News + Insights
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EV = Emotional Value
What’s become hotter than Electric Vehicles? Emotional Value: the most important EV! Increasingly, brand separation both in terms of brand power and financial performance, is being driven by the…
Let’s talk about churn
Churn may not be the sexiest topic but it is a known industry issue – and one of the things Wall Street worries about for the streaming industry. For one, it drives up subscriber acquisition costs because…
Gen Z: The Power of Brand Authenticity
The Digital Divide has officially been bridged – there is no blurred line between the Digital and Physical world, experiences, and relationships. Gen Z experiences these worlds equally, with equal…