Consumer Insights + Engagement
Unlock deep consumer insights and boost engagement with Magid’s proprietary data-driven strategies.
Understand what makes your customers tick
With our unparalleled expertise, we transform complex consumer data into strategic actions, helping you get inside your customer’s mind like no other company can.
Attitudes and Usage
Reveal deeper consumer behavior trends to shape product offerings and marketing strategies effectively.
Profiling and Personas
Create precise customer profiles and personas to inform marketing tactics and product development accurately.
Customer Journeys
Masterfully map and refine the entire customer journey to significantly improve the user experience.
Retention and Loyalty
Cultivate deep, lasting relationships with strategic retention approaches and loyalty programs that genuinely resonate.
Omni Channel
Ensure a fluid, seamless omni-channel presence that caters to customers across digital and physical touchpoints.
Churn Management
Mitigate customer attrition by employing strategic engagement initiatives and robust churn management analysis.
Customer Experience
Heighten each customer interaction by leveraging comprehensive experience optimization across all service touchpoints.
Magid knows Consumer Insights + Engagement
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Latest News + Insights
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How Brands Can Avoid “Surprises” and “Voice Drift” in the AI Era
Surprises aren’t always delightful. Especially when it comes to branding. A social post that sounds off. A headline that doesn’t feel like you. An email where the tone drifts just enough to make readers…

5 Ways the Happiest Content Creators Are Using AI
You could say most of the news about AI so far has been rather mixed: increases in productivity but also uncertainty around adoption and questions around security, etc. When used correctly, AI isn’t…

The Collaborator Advantage: Precision, Power, and Professionalism
Successful content organizations—be they marketing, entertainment content or news—need to produce a lot of content to feed the requirements of today’s landscape. That makes the demands on…
Customers are constantly evolving.
Together, we help shape the human experience. Uncover ideas to craft strategies to get ahead and stay there.
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