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The Unrealistic Expectations Facing Content Creators (and a Smarter Way Forward)

Content creators have heard it all: The benefits of great content are clear. Visibility, engagement, trust. But the expectations? Moving target.  Here’s the paradox. Quality, original content takes…

By Magid | 10/08/25

How Brands Can Avoid “Surprises” and “Voice Drift” in the AI Era 

Surprises aren’t always delightful. Especially when it comes to branding. A social post that sounds off. A headline that doesn’t feel like you. An email where the tone drifts just enough to make readers…

By Magid | 10/01/25

5 Ways the Happiest Content Creators Are Using AI

You could say most of the news about AI so far has been rather mixed: increases in productivity but also uncertainty around adoption and questions around security, etc. When used correctly, AI isn’t…

By Magid | 09/24/25

The Collaborator Advantage: Precision, Power, and Professionalism

Successful content organizations—be they marketing, entertainment content or news—need to produce a lot of content to feed the requirements of today’s landscape. That makes the demands on…

By Jaime Spencer | 09/17/25

Doing More with the Same: A Smarter Path Forward for Public Media

Local stations are the backbone of public media—deeply embedded in their communities, telling stories that matter, and serving as trusted sources in an increasingly fragmented media landscape. But despite…

By Bill Hague | 09/15/25

The Scalpel vs. the Swiss Army Knife: Why Content Creation Needs Precision AI

The headlines are loud and clear: AI is here to reshape the workforce, promising unprecedented efficiency and sparking fears of widespread job displacement. This narrative is particularly intense in the…

By Jaime Spencer | 09/10/25

GPT-5 Is Here. But Is It Enough for Teams That Care About Connection?

Every time there’s a new AI release—like GPT-5—the digital world lights up with headlines about faster outputs, sharper reasoning, and flashier demos. For casual users, it’s undeniably impressive….

By Magid | 08/12/25

Mind the Gap: Why Utility Providers Struggle to Get the Credit They Deserve

The JD Power Annual Utility Brand Perception study was released last week, offering its rankings of energy providers across multiple performance factors. JD Power has been doing this study for years. And yet,…

By Mark Hosbein | 08/01/25

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