Consumer Insights + Engagement
Unlock deep consumer insights and boost engagement with Magid’s proprietary data-driven strategies.
Understand what makes your customers tick
With our unparalleled expertise, we transform complex consumer data into strategic actions, helping you get inside your customer’s mind like no other company can.
Attitudes and Usage
Reveal deeper consumer behavior trends to shape product offerings and marketing strategies effectively.
Profiling and Personas
Create precise customer profiles and personas to inform marketing tactics and product development accurately.
Customer Journeys
Masterfully map and refine the entire customer journey to significantly improve the user experience.
Retention and Loyalty
Cultivate deep, lasting relationships with strategic retention approaches and loyalty programs that genuinely resonate.
Omni Channel
Ensure a fluid, seamless omni-channel presence that caters to customers across digital and physical touchpoints.
Churn Management
Mitigate customer attrition by employing strategic engagement initiatives and robust churn management analysis.
Customer Experience
Heighten each customer interaction by leveraging comprehensive experience optimization across all service touchpoints.
Magid knows Consumer Insights + Engagement
Latest News + Insights
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Announcing AccuracyCheck: The First AI Hallucination Detector for Newsrooms
Journalists are stretched thin. AI can give them back time to focus on quality storytelling and community impact by taking care of routine tasks. It seems like a perfect match. However, without…
When Emotions Lead, Audiences Follow
How Emotion, Empathy, and Intelligence Are Fueling the Next Era of Media Strategy At this year’s CTAM Think conference, Magid’s Jill Rosengard Hill, an expert in media and consumer research, had the…
Why Humanized Data Wins: Connecting Authentically with Diverse Audiences
The brands that resonate with multicultural consumers don’t just speak—they listen, understand, and represent. Understanding the Power of Representation What happens when a brand truly reflects the lived…
