Garlick to co-lead session on functional HR metrics with Loews Hotels & Co Vice President of Human Resources, and sit on HR Executive Summit panel
NEW YORK, March 15, 2019 – Magid’s Rick Garlick has been invited to co-present and sit on a panel at the National HR in Hospitality Conference in Las Vegas. This year’s conference will be held March 25-27.
For more than a decade, the Cornell University’s Hotel and ILR Schools have hosted education and networking opportunities for human resources professionals in the hospitality industry at this event. Every year, organizers bring together an esteemed collection of industry experts to present their unique experience and perspective.
Visit National HR in Hospitality Conference for information.
Rick Garlick, Ph.D., Vice President, Strategy Consultant
During a career that has spanned over two decades, Garlick has worked with the most prestigious hospitality and travel companies in the world, in a variety of research and consulting roles. His diverse research and consulting background includes extensive experience with guest experience management, employee engagement measurement and training, talent selection, brand research, customer satisfaction and loyalty programs, image and awareness studies, and national opinion polling.
He is a current a member of the International Society of Hospitality Consultants (ISHC) and has served as chair of the Research Committee for the Hospitality Sales and Marketing Association (HSMAI) Foundation Board and Meeting Professionals International (MPI). Garlick is a sought-after conference speaker, and has published numerous articles in industry and academic journals, and has appeared on such national media outlets as MSNBC, CNBC, CNNfn, Bloomberg Television, and National Public Radio.
Garlick is the former Global Travel and Hospitality Practice Lead at J.D. Power where he provided industry thought leadership to the company’s clients in the hotel, rental car, airline, destination, gaming, and cruise line industries. His resume also includes experience with The Gallup Organization, Maritz Research and across a wide spectrum of companies in media and entertainment, financial services, utilities, manufacturing, retail, association, and not-for-profit research. Prior to entering the private sector, he taught courses in research methods, marketing, and persuasive communication at Michigan State University and DePaul University in Chicago.
Magid is a consumer-centered business strategy company delivering courageous thinking that shapes better experiences, products and services. Since 1957, thousands of local and global brands in over 40 countries have engaged the firm for bold ideas that have helped achieve innovation and success. The Magid team is passionately curious and driven by the pursuit of improving human experiences with every engagement.